To make your shopping experience even smoother, here are some of the most frequently asked questions.
Quality original parts purchased and delivered to order from suppliers are not returnable or exchangeable.
Clause 17 of the Retail Trade Rules states that the consumer's demand to replace the purchased goods of suitable quality with similar goods or to return the money paid for the reasons specified in Article 6.362 of the Civil Code can only be satisfied if the seller agrees after purchasing the following goods: "17.15. ground vehicles (as well as their parts and accessories) (codes according to the Combined Nomenclature - 8701-8716)." Given that vehicle parts are included in the above-mentioned list of goods, quality original parts can be returned or exchanged only with the consent of the seller.
Yes, you can pick up the items !
When ordering goods online, you can choose the most convenient pick-up method:
1. Pickup at local branch:
* Select this option during checkout.
* Pick up the goods at a convenient time for you from our department.
* Save on shipping costs.
You will find an estimated delivery date for each item. Please note that this is only a guideline!
* Some of the goods may arrive faster: If the circumstances are lucky, the goods may reach you earlier than expected.
* The journey of some goods may take time: Goods from further warehouses may take longer to travel.
* We are ready to help you! If you have any questions about the delivery time of the product, please feel free to contact us.
You can cancel the order before it has been ordered from the supplier.
* If the parts have already been ordered from the supplier, the cancellation of the order is no longer possible.
To cancel an order:
* Contact us by phone, e-mail by post
There are several reasons why more than one result may be displayed after entering the vehicle part code:
1. Several manufacturers may use the same part code
* for different models
* for different years of production
* for different parts with similar functions
2. One product code can be displayed from several different suppliers. Different suppliers offer different delivery times, which can lead to price differences.
Yes. When purchasing online, we will automatically send an invoice to the e-mail address you specified. e-mail address after completing the order, with the details you specified.
It is allowed. However, the ordered goods must be paid for in advance, before placing the order.
We will issue a receipt receipt and invoice.
When paying, you will be able to choose from three convenient delivery options:
* Delivery by courier: The goods will be delivered directly to your home or office.
* Delivery to the post office: You will be able to pick up the goods at a convenient time for you from the nearest post office.
* Pickup at the branch: You can pick up the goods yourself at our branch.
Choose the most suitable delivery option for you and enjoy fast delivery!